Shipping Policy

We offer free shipping on all orders all over the Globe. We strive to process and ship all orders within 7-9 business days of receiving payment, but please allow up to 12 business days for processing during peak periods.

We use a variety of shipping carriers to deliver your order, including DHL and FedEx. Shipping times may vary depending on your location and the shipping carrier used. Once your order has shipped, you will receive a tracking number via email so you can track your package's progress.

If for any reason you need to return a product, please contact our customer service team within 7 days of receiving your order. Please note that the customer is responsible for paying the return shipping costs, which will be communicated via email when the return is requested. We recommend using a trackable shipping method when returning items to us.

Our Return & Refund Policy provides more detailed information about options and procedures for returning your order.

Please ensure that the shipping address you provide is correct, as we are not responsible for packages that are lost or delayed due to incorrect or incomplete shipping information. If you need to update your shipping address after placing an order, please contact us as soon as possible to avoid any issues with delivery.

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. We are always happy to assist you with any inquiries you may have.

Thank You

The Authentic Nepal

Phone: +977 9801091885

Email: info.authenticnepal@gmail.com

Whatapp: +977 9801091885

Viber: +977 9801091885

Time: Sunday - Friday, 10 AM to 6 PM, NPT

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